Privacy Policy

This platform is operated under the “Qivio” brand by the sole proprietorship of Sümbül Olcay Aktı.

At Qivio, we value the privacy of our users and the individuals whose data may be processed while using our services. This Privacy Policy provides a general overview of how information is handled when using Qivio.

1. Scope

This policy applies to website visitors, registered users, subscribing businesses, end users creating appointments, and individuals contacting Qivio.

2. Information We May Process

We may process identity and contact information, account and subscription data, appointment and calendar data, communication preferences, technical usage data, and limited payment-related records.

3. Purposes of Processing

Information may be processed to provide services, manage appointments, send notifications and reminders, manage subscriptions and support processes, maintain security, and comply with legal obligations.

4. Third-Party Services

Qivio may use third-party providers for payment processing, email delivery, SMS, WhatsApp integration, hosting, analytics, and technical infrastructure.

5. Retention

Personal data is retained for as long as necessary for the relevant processing purpose and for the periods required by applicable law.

6. Security

Qivio aims to implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, loss, or misuse.

7. Contact

Business Name: Sole Proprietorship of Sümbül Olcay Aktı

Brand / Platform: Qivio

Email: info@lavinya.tech

Effective Date: 15.04.2026